IS373 FIELD NOTES / 03 / PERSUASION

Earn attention. Build trust.

Robert Cialdini’s principles help explain why people say yes. Use them to help visitors understand your work and make an informed choice.

Seven principles, applied thoughtfully.

Earlier editions of Influence described six principles; the expanded framework includes Unity. These are context-dependent tendencies, not guarantees. The portfolio applications below are teaching examples.

Source: Cialdini’s Influence at Work ↗
01

Reciprocity

People often feel inclined to return a benefit.

In your portfolio

Publish a useful lesson from a project: a reusable component, a checklist, or a clear explanation.

Keep it honest

Share something genuinely useful without requiring an email address or implying a debt.

02

Commitment & consistency

People tend to act in ways that fit commitments they have freely made.

In your portfolio

Let visitors move from a short project summary to a full case study, then choose whether to contact you.

Keep it honest

Offer small, voluntary next steps. Do not trap visitors in a funnel or preselect consent.

03

Social proof

Others’ actions can inform decisions, especially when a situation is uncertain.

In your portfolio

Add a real collaborator quote with permission, or link to public contributions.

Keep it honest

Use attributable evidence. Never invent testimonials, user counts, or client logos.

04

Authority

Relevant expertise can make a message more credible.

In your portfolio

Show your technical decisions, a working demo, and what you personally contributed.

Keep it honest

Name your actual role. A student project can demonstrate skill without pretending to be client work.

05

Liking

Connection and positive regard can support influence.

In your portfolio

Write an About page in your own voice and explain the kinds of problems you care about.

Keep it honest

Be warm and specific. Avoid manufactured similarity or flattering the reader to get agreement.

06

Scarcity

Limited availability can affect perceived value.

In your portfolio

If your availability is actually limited, state a clear date or realistic project capacity.

Keep it honest

Use only truthful limits. A student portfolio usually does not need a countdown or urgency message.

07

Unity

A shared sense of identity can shape how people respond.

In your portfolio

Explain a real connection to the community a project serves and credit collaborators.

Keep it honest

Invite belonging without excluding outsiders or claiming identities you do not hold.

TRY IT / REWRITE YOUR PROJECT INTRO

Make the evidence do the talking.

Vague claim

“I’m an innovative designer who creates amazing experiences.”

Specific, if supported by your work

“I redesigned a campus event finder after interviewing five students. Here are the navigation problems they identified and how my prototype addresses them.”

Use your real research numbers, explain limitations, and link to the work. Ask a peer which version helps them assess your contribution.